What requirements does Amazon look for on an invoice?
- Please make sure your invoices are in the proper .pdf file format.
- The invoice date should be clearly present and dated before the shipment received date.
- Please make sure there is a clear indication of final payment present on the invoice (either a “paid” stamp, “final” marker, or a final balance of $0 showing).
- Please make sure that the quantities of items with missing discrepancies support the total quantity sent on the shipment (the quantity purchased for each SKU should be greater than or equal to the quantity shipped).
- Please do not upload any “proforma” or commercial invoices, as these will likely be rejected.
- You can feel free to redact any sensitive information that isn’t relevant to confirming your shipment contents or quantities.
What else does a good invoice include?
Ideally, an invoice would clearly list each SKU and match your item descriptions (or include annotations so that they could be easily matched to your Amazon SKUs if necessary). The file names should ideally include the words “Final Supplier Invoice” followed by the corresponding Shipment ID.
I don’t have an invoice available, can I provide a receipt instead?
The key requirements for a receipt are still the same as an invoice. The important thing is that Amazon is looking for a proof of purchase, so the receipt should show:
- Clear indication of final payment (shows an final balance of $0, or has a PAID stamp)
- Quantity purchased for this SKU should be greater than or equal to the quantity shipped.
- Receipt purchase date should be clearly marked, before the shipment received date
- Highlight the SKUs on the receipt to easily identify them so we can match it to your shipped items.
Note: Receipts submitted to Amazon need to be in PDF format. We recommend downloading the “Genius Scan” app on your phone and using it to take photos of your receipts and scan them into a PDF file.
Google Play (Link)
App Store (Link)
What if all I have are packing slips?
If you are a manufacturer and do not have invoices available (or if Amazon has already pushed back on an invoice you provided), you can submit a packing slip instead. The packing slip should include:
- FBA Shipment ID, clearly printed near the top
- Packed/shipped date, clearly printed, and matches the shipped date of the Shipment Plan on SellerCentral
- List of SKUs packed, with clear descriptions and quantities that match the shipment plan
- Signature of supervisor/manager, that affirms that the shipment was reviewed and confirmed as packed properly
- File should be formatted as a PDF file
